Responsible Gambling
At Slots Amigo we take safer gambling seriously. We are committed to player safety and to helping you keep play controlled and enjoyable. Our tools and guidance are designed to give you clear options to manage your activity, limits and time spent with us.
Player protection principles
We prioritise responsible play through clear controls, proactive monitoring and accessible support. We encourage everyone to set appropriate limits, to take breaks when needed and to seek help if gambling starts to have a negative effect on daily life. Our approach is practical, non-judgemental and centred on keeping play safe and sustainable.
Activity-control tools
You can manage your account using a range of tools available in your account settings or by contacting our team at [email protected]. Key controls include deposit limits, loss limits, session time reminders and temporary account breaks. These can be adjusted at any time to suit your needs.
Deposit limits
Set daily, weekly or monthly deposit limits to help control how much you spend. Limits can start from £10 and are fully customisable in the account area. Changes usually take effect immediately or after a short delay to prevent impulsive increases.
Loss limits
Loss limits let you cap net losses over a chosen period. Use them alongside deposit limits if you want a tighter control on spending. If you need assistance setting or adjusting loss limits, our support team can help.
Time limits and session controls
Use session reminders and play timers to limit how long you spend at the site. You can also take an account break for a short period and return when you feel ready. These tools are intended to encourage balanced play and provide natural pauses.
Self-exclusion
If you need a longer break, self-exclusion is available. Self-exclusion can be temporary or permanent and requires contacting support or using the account controls. During self-exclusion your account will be closed to play and marketing communications can be paused on request.
Signs of problematic behaviour
- Spending more than intended or chasing losses
- Neglecting work, family or other commitments
- Increasing frequency or length of play
- Borrowing money to gamble or hiding activity
Tips for maintaining control
Decide your limits before you play, stick to a budget, set deposit and time limits, take regular breaks and avoid gambling when stressed or upset. If you notice changes in your behaviour, act early and use our account controls or reach out for support.
Professional help and support organisations
If you need confidential advice or treatment, professional organisations can help. In the UK you can contact BeGambleAware, GamCare, Gambling Therapy or Gamblers Anonymous for information and support. Our team at SlotsAmigo or SlotsAmigo [email protected] can also guide you to appropriate resources and help put protective measures in place.